Help Center

No, we offer free shipping on all orders across India.

Orders are dispatched within 2 business days of confirmation.

Standard delivery time is 5–6 business days.

Please allow additional time for remote areas, ODA locations or unexpected
weather delays or public holidays.

Email: support@bigbulldeals.com

WhatsApp: +91 9076103111 (10:00 AM – 6:00 PM)

You will receive a tracking link as soon as your order is shipped.

You can also visit our website and click “Track Order” to view real‑time updates.

For further assistance, please contact our customer support team.

Yes, you will receive an invoice for every order. A digital copy will be sent to your
email once the order is dispatched.

Yes, we deliver across India and all orders come with free shipping.

Yes! You can create your own personalized mobile cover.

Simply email us at support@bigbulldeals.com with the following details:

• Your preferred image
• Phone model number
• Any specific customization details

Our team will design the perfect cover for you.

We use premium, high‑definition printing technology to deliver vibrant, long‑lasting
colors.

Our prints are designed to resist peeling, cracking and fading, even with daily use.

Once your payment is successfully processed, you will receive an order confirmation via email or SMS on your registered email address and mobile number.

• Once your order is placed, you’ll receive an Order ID by email.
• Simply enter your Order ID and billing email on the Track Order page to check your delivery status.

• Please email us at support@bigbulldeals.com using your registered email ID and include your Order ID in message.
• Once your cancellation request is processed, you will receive a confirmation email along with the refund details.

• Go to the “Return Exchange” on our website and submit your Order ID, registered email, mobile number and reason for return.
• After you receive our confirmation email, you may ship the product back to us. (Self shipping required).
• Once we receive and inspect the product, we will initiate either the new cover or refund and notify you via email.

• The item must be returned in its original condition and packaging.
• Refunds are processed through UPI or Net Banking within 5 business days after the product has been inspected and approved.

If your item arrives damaged, you qualify for an exchange or a full refund.

Please email us at support@bigbulldeals.com with below details:

• Order ID
• Phone model
• Clear photos & video of the damaged product

Our team will verify and initiate the shipment of new cover or a refund.

If your product is damaged, you are eligible for exchange or a full refund.

Please email us at support@bigbulldeals.com with details of the issue clear photos & video of the product.

Our team will verify and initiate your refund.

Minor color differences can happen due to variations in screen brightness, display settings or lighting conditions when viewing the product.

Our high‑quality sublimation printing process may result in slight tone shifts which are completely normal.

Please reach out to us within 24 hours so we can look into the issue and assist you.

We will investigate the delivery details and provide support.

If the order was delivered using OTP verification, we are unable to accept disputes, as the delivery confirmation is considered final.

First check your email inbox, including spam and promotions folders.

If you still can’t find the confirmation, please email us at support@bigbulldeals.com
with the following details:

• A screenshot of the payment
• Your registered mobile number or
  email address

Our team will verify the payment and confirm your order as quickly as possible.